What you can expect from me...

My office hours are Monday through Friday, 8am – 5pm EST.  My clients are welcome to contact me 24/7 – 365 days a year.  Outside  of office hours, I will return all communications at my earliest convenience. 

I can be reached directly by phone, text or email.

I adhere to a strict confidentiality code, and information will not be divulged to third parties.  I take your privacy very seriously, and I use the highest level of internet security.

On occasion, it may be necessary for me to use a subcontractor to provide you with the quickest and most accurate service.  Under these circumstances, their work will be thoroughly checked by me to ensure quality.  All subcontractors are required to sign a confidentiality agreement upon hiring.

All invoices are sent via email.  For retainer packages, you will receive an invoice at the beginning of the service month, and the payment is due upon receipt.